Property transitions are a normal part of apartment operations, but unclear communication during change can quickly create resident frustration. This Try It introduces a simple framework to help onsite teams communicate clearly, calmly, and consistently during management changes, renovations, or ownership transitions. Learn how to answer the three questions residents care about most and build trust even when details are still evolving.

Looking for an easy, low-cost way to boost your apartment community’s referral program? Set up a pet-friendly referral station in your leasing office or clubhouse! This simple idea combines resident referral marketing with pet-friendly apartment amenities—offering treats for both residents and their furry friends. Add customizable referral flyers, dog treats, water bowls, and light refreshments to keep resident referrals top of mind without extra effort. Small actions like this help increase apartment lease referrals while building stronger community connections.

Communication is a skill that everyone know they need, but not many people have taken the time or put in the effort to actually hone the skill so that they can use it to help them succeed. Rommel Anacan, president and founder of “The Relationship Difference”, gives us tips and tricks on how to learn your communication style and how to respect others’ communication styles. This is especially important if you are in a management position. As a property manager, leasing agent, or real estate professional communication skills are of upmost importance.