Podcast, Resident Retention, Communication Barbara Savona Podcast, Resident Retention, Communication Barbara Savona

How to Communicate Change to Apartment Residents During Property Transitions

Property transitions are a normal part of apartment operations, but unclear communication during change can quickly create resident frustration. This Try It introduces a simple framework to help onsite teams communicate clearly, calmly, and consistently during management changes, renovations, or ownership transitions. Learn how to answer the three questions residents care about most and build trust even when details are still evolving.

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Podcast, Resident Retention, Communication Barbara Savona Podcast, Resident Retention, Communication Barbara Savona

How to Make Resident Events More Engaging (The Secret to Better Apartment Community Attendance)

If your multifamily resident events are starting to feel repetitive or attendance is low, it may be time to add a little surprise. In this post, we’re sharing simple ways property managers and onsite apartment teams can make resident events more engaging, memorable, and fun — without increasing budget or workload. Learn how adding one playful, unexpected element can boost resident engagement, improve event turnout, and elevate your apartment community marketing strategy. Plus, grab ready-to-use event ideas and resources inside the Spark Monthly Property Manager Resource Kit.

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Pet-Forward Living: How Apartment Communities Can Go Beyond Pet-Friendly

Pet-forward living is becoming a powerful differentiator in apartment marketing and resident retention. This blog explores how multifamily communities can move beyond basic pet-friendly policies by intentionally designing experiences that make pets feel welcomed, not merely allowed. From thoughtful signage and low-cost amenities to pet-friendly resident event ideas and meaningful appreciation touches, pet-forward strategies help strengthen emotional connections, improve resident satisfaction, and encourage long-term renewals. For property managers and onsite teams, embracing pet-forward living isn’t about doing more — it’s about communicating care, building community, and creating a place residents (and their pets) are proud to call home.

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Property Managers: These Small Actions Matter in December (Don’t Check Out Just Yet)

This December 2025 guide is packed with practical, high-impact support for property managers, onsite teams, and anyone working in property management during the busiest season of the year. From simple leasing follow-up strategies to boost apartment marketing, to ready-to-use outreach marketing ideas that warm up winter traffic, this blog shows how small, consistent actions create real results. You'll learn quick ways to improve resident retention, strengthen team morale, streamline social media marketing, and elevate communication with easy, ready-made property management resources inside the Spark Resource Kit. Perfect for onsite teams at apartment communities who want lighter workloads, better renewal outcomes, and a calmer transition into January. This blog also includes a personal reflection from Barbara, encouraging managers to reconnect with joy, identity, and purpose during a demanding season. It’s a supportive, strategic, and heartfelt resource built for the people who make communities thrive.

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Why Property Managers Are Calling This $7 Kit Their Best Investment Yet

Discover how property managers and on-site teams can turn a $7 investment into thousands in savings and revenue with the Spark October Resource Kit. Packed with marketing flyers, renewal tools, resident event ideas, newsletters, and social media content, this kit helps multifamily professionals boost resident retention, increase occupancy, and reduce turnover—all while saving time and stress. See how each resource, valued at just pennies, delivers powerful ROI for your community.

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Resident Events, Resident Retention Ashley Vasta Resident Events, Resident Retention Ashley Vasta

Resident Event Ideas Perfect for Fall

Maximize your apartment marketing efforts this Fall with engaging resident events designed to boost attendance and retention. From a whimsical Mad-Hatter Tea Party to a cozy Pie Bar and a festive Harvest Festival, these ideas are tailored to elevate your property’s resident experience. Utilize Sprout Marketing's customizable Canva designs and Amazon shopping lists to seamlessly organize events that not only delight residents but also enhance community engagement.

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Resident Retention, Resident Events Barbara Savona Resident Retention, Resident Events Barbara Savona

A Year in the Life of Emily: How To Create Touch Points That Increase Resident Renewals

In today’s rental climate, focusing on resident retention has never been more crucial. And let’s face it…resident turnover is a pain in the you know what! It costs us time and money and leaves you feeling like you’re just spinning your wheels. When we’re faced with turnover we can either hustle to find new residents with flashy move-in offers, or we can double down on creating meaningful connections with the residents who already call our community home. We’re a fan of the latter. Here’s why: Small touch-points can make a big impact.

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Podcast, Resident Events, Resident Retention Barbara Savona Podcast, Resident Events, Resident Retention Barbara Savona

The Art of Engaged Teams: Property Managers Leading with Enthusiasm for Superior Resident Retention

Innovative resident events, a positive team environment, and proactive leadership are more than just strategies; they are essential components in building vibrant, thriving communities. Listen as our guest speakers, Tamanaca Gruppi and Lisa Black, give us a masterclass in turning everyday management into an opportunity for building vibrant communities.

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Don't Let Your Residents Ghost You

If your prospects and residents don’t have an emotional connection with your team or apartment, then any slight discomfort will have them ghosting you. That’s why it’s so important to continually create and maintain personal relationships at your apartment community from your apartment marketing, resident events, and overall resident appreciation. We at Sprout Marketing want to share our tips so you can avoid ghosting at all costs!

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Podcast, Resident Retention Guest User Podcast, Resident Retention Guest User

#70 - How To Have Difficult Renewal Conversations

It’s easy to feel apprehensive about having renewal conversations with your apartment residents, but avoid walking into those conversations with a negative disposition. In this podcast and blog, we want to give you the tips and tools you need to get behind these increases to lead to more positive renewal conversations. Make sure to get your free “Cost of Moving” worksheet.

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