Looking for an easy, low-cost way to boost your apartment community’s referral program? Set up a pet-friendly referral station in your leasing office or clubhouse! This simple idea combines resident referral marketing with pet-friendly apartment amenities—offering treats for both residents and their furry friends. Add customizable referral flyers, dog treats, water bowls, and light refreshments to keep resident referrals top of mind without extra effort. Small actions like this help increase apartment lease referrals while building stronger community connections.

In this episode of The Multifamily Mix, we’re covering March resident event ideas and how to navigate tough renewal conversations with confidence. You’ll get spring marketing ideas for multifamily, including a Spring Forward Picnic and a Read Across America Book Swap, designed to boost resident engagement and create a stronger sense of community. Plus, I’ll walk you through renewal conversation strategies, including how to get residents to renew, handling rent increase objections, and using resident retention tactics to improve lease renewals. If you’re a property manager looking for multifamily marketing tips to keep occupancy high, this episode is packed with actionable insights!

In today’s rental climate, focusing on resident retention has never been more crucial. And let’s face it…resident turnover is a pain in the you know what! It costs us time and money and leaves you feeling like you’re just spinning your wheels. When we’re faced with turnover we can either hustle to find new residents with flashy move-in offers, or we can double down on creating meaningful connections with the residents who already call our community home. We’re a fan of the latter. Here’s why: Small touch-points can make a big impact.

Let's transform the way we approach renewals and make each conversation a positive and enriching experience.