Podcast, Resident Retention, Communication Barbara Savona Podcast, Resident Retention, Communication Barbara Savona

How to Communicate Change to Apartment Residents During Property Transitions

Property transitions are a normal part of apartment operations, but unclear communication during change can quickly create resident frustration. This Try It introduces a simple framework to help onsite teams communicate clearly, calmly, and consistently during management changes, renovations, or ownership transitions. Learn how to answer the three questions residents care about most and build trust even when details are still evolving.

Read More
Podcast, Resident Retention, Communication Barbara Savona Podcast, Resident Retention, Communication Barbara Savona

How to Make Resident Events More Engaging (The Secret to Better Apartment Community Attendance)

If your multifamily resident events are starting to feel repetitive or attendance is low, it may be time to add a little surprise. In this post, we’re sharing simple ways property managers and onsite apartment teams can make resident events more engaging, memorable, and fun — without increasing budget or workload. Learn how adding one playful, unexpected element can boost resident engagement, improve event turnout, and elevate your apartment community marketing strategy. Plus, grab ready-to-use event ideas and resources inside the Spark Monthly Property Manager Resource Kit.

Read More

Property Managers: These Small Actions Matter in December (Don’t Check Out Just Yet)

This December 2025 guide is packed with practical, high-impact support for property managers, onsite teams, and anyone working in property management during the busiest season of the year. From simple leasing follow-up strategies to boost apartment marketing, to ready-to-use outreach marketing ideas that warm up winter traffic, this blog shows how small, consistent actions create real results. You'll learn quick ways to improve resident retention, strengthen team morale, streamline social media marketing, and elevate communication with easy, ready-made property management resources inside the Spark Resource Kit. Perfect for onsite teams at apartment communities who want lighter workloads, better renewal outcomes, and a calmer transition into January. This blog also includes a personal reflection from Barbara, encouraging managers to reconnect with joy, identity, and purpose during a demanding season. It’s a supportive, strategic, and heartfelt resource built for the people who make communities thrive.

Read More

Grab Our Favorite Freebie!

Your ultimate guide to throwing incredible resident events
+ 25 resident event ideas you can throw year-round.

* indicates required
What is your number one challenge right now?

Resident Event Guidebook

The Multifamily Mix Podcast

Hosted by Barbara Savona, Sprout CEO

Connect With Us On Instagram