5 Things We Learned From Anne Sadovsky
What do you do when you are in the presence of greatness? You listen! Sprout was pleased to have Anne Sadovsky host a webinar for our Sprout community about how to deal with conflict at apartment communities. We know times are tough right now. You’re overwhelmed, your residents are stressed, everyone from your boss to government agencies are breathing down your neck. That’s why we wanted Anne to share her tips with you so you can achieve some inner peace.
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5 TAKEAWAYS WE LEARNED FROM ANNE
There is always so much we takeaway from any interaction we have with Anne. Her wealth of experience is unmatched, and she always is able to get to the root of the problem you are facing and how to easily tackle it. Here are some of the things that we thought were mind blowing.
75% of people leave because of another person.
Whenever you are in a tricky spot, remember to take a deep breath and try to walk in the other person’s shoes.
You don’t want to be the reason that someone decides to make their home somewhere else.
Be responsible for the way we make others feel.
We all want attention from others, and Anne let us know that our egos do get involved when we aren’t getting that attention we crave.
The big question she asked us to think about is, “What do people say when they walk away?”
All criticism is destructive.
Anne said there are only constructive suggestions or ideas, but there is no such thing as constructive criticism. She said ALL criticism is destructive.
It’s better to
be kind than
to be right.
Who else has a hard time with this? Anne reminded us that it benefits us to get along with people.
Sometimes we need to swallow our pride, and find common ground with our residents, our team, our superiors, and even our friends and family.
Don’t be part of the problem, be the solution.
These are the words that we strive to live by.
Things happen, and although it may not be
our fault, it is our problem.
The best way to address a problem is with kindness and empathy. You can tell your residents, you may not be able to do everything, but you will do everything you can.
If you don’t know Anne, you are missing out. She is a queen, icon, legend in her own right:
Anne Sadovsky has been in the apartment industry five decades. She is the former VP of Marketing and Education for Lincoln Property Company and has CAM, CAPS and NAAEI Advanced Facilitator designations. She holds a Texas Real Estate license and Certified Speaking credentials from the National Speakers Association, and was awarded The Legends award by Brainstorming Conference and the Apartment Association of Greater Dallas. She has been featured in many national magazines including Money, Texas Business and Ladies Home Journal. Plus, Mirabella Magazine listed her as one of the Women of the 90s, alongside Oprah and Mother Teresa. She has co-authored several books, and offers her expertise on a variety of topics sharing the skills and tools that will change your life!
For more information about Anne:
www.annesadovsky.com
anne@annesadovsky.com