Posts in Resident Retention
The Art of Engaged Teams: Property Managers Leading with Enthusiasm for Superior Resident Retention

Innovative resident events, a positive team environment, and proactive leadership are more than just strategies; they are essential components in building vibrant, thriving communities. Listen as our guest speakers, Tamanaca Gruppi and Lisa Black, give us a masterclass in turning everyday management into an opportunity for building vibrant communities.

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#113: From Good to Great: Transforming Renewal Conversations

Let's transform the way we approach renewals and make each conversation a positive and enriching experience.

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Don't Let Your Residents Ghost You

If your prospects and residents don’t have an emotional connection with your team or apartment, then any slight discomfort will have them ghosting you. That’s why it’s so important to continually create and maintain personal relationships at your apartment community from your apartment marketing, resident events, and overall resident appreciation. We at Sprout Marketing want to share our tips so you can avoid ghosting at all costs!

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Fall Resident Appreciation Ideas & Easy Gifts

Easy apartment gift ideas for fall. On a tight budget? No problem! Several of these gifts come in under $3.00 each! Make your residents smile this month with these ideas.

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Resident Gift Ideas for Every Apartment Lifestyle

We've rounded up some of our favorite gifts for a variety of lifestyles (pet-friendly, fitness, foodie, etc) that can be used for welcomes, renewals, apologies, or appreciation efforts. These gifts are all under $25, and some are even less than $5. We tried to find a good mix of gifts that could work for any community!

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#70 - How To Have Difficult Renewal Conversations

It’s easy to feel apprehensive about having renewal conversations with your apartment residents, but avoid walking into those conversations with a negative disposition. In this podcast and blog, we want to give you the tips and tools you need to get behind these increases to lead to more positive renewal conversations. Make sure to get your free “Cost of Moving” worksheet.

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4 Easy as Pie Retention Ideas for Apartments

We’ve got 4 retention ideas for your apartments, and they’re all EASY-AS-PIE! These budget friendly events, renewal thank you ideas and welcome home gifts are sure to make a good impression with your residents. We’ve even included a shopping list and Canva-compatible templates for you to use at your community.

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Pinterest-Worthy Resident Appreciation Ideas

Appreciate your residents in small ways, often, and they will add up to big renewals, we promise! We’ve compiled this mega-list of fun and easy resident gift ideas to shower your residents with gratitude.

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#40- Easy Apartment Resident Appreciation Ideas for November
Grab-and-Go Apartment Gift Ideas

Easy grab and go gift ideas for apartment marketing and resident retention! We’ve got 12 ways to show your residents you care and 5 easy marketing tactics you can put to work today.

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7 Different Business Cards for Your Apartment Marketing Toolbox

The business card. It’s been around forever. It’s small, but packs a powerful punch when it comes to your apartment marketing and retention. Today we are sharing with property managers, leasing agents, and maintenance teams seven different types of business cards that you need in your apartment marketing toolbox. These are essential for welcoming new residents, building resident appreciation and loyalty, increasing resident renewal rates, driving traffic and increases your occupancy with new leases, building a referral program and driving engagement to your social media.

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Why You Should Say Sorry to Your Residents..Even When You Don’t Want To

Saying I’m sorry to your residents isn’t always easy, especially when you don’t feel you are in the wrong. In today’s climate, residents are frustrated and scared and it’s causing them to act out. Guess who usually bears the brunt? You guess it…property managers and their teams. But with teams feeling the pressure, it’s easy to get defensive. How you respond can either help diffuse the situation or ignite an even bigger fire. Saying “I’m sorry” has become an even more important skill to master amidst the COVID-19 epidemic. Rommel Anacan is sharing what to do and more importantly, WHAT NOT TO DO, when it comes to apologizing.

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Keep Residents Engaged Virtually!

With more and more people being quarantined in their homes, they can go a little stir crazy and it can be difficult for leasing teams and property managers to communicate with residents and let them know that they are there to help and encourage during this time of crisis. We are giving you tips on how to keep communication open with your residents, while still keeping a positive tone so you can be an encouragement. We are also giving you suggestions on activities you can suggest to your residents to keep them and their families, especially those with kids, entertained.

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The Apartment Guide to Pet-Friendly Outreach Marketing, Events & Renewals

There are few things that people love more than their pets, except maybe your own children. Sometimes if you ask parents on the right day, even that might not be true. When your prospects are looking for a new home, they aren’t just looking for themselves, they’re looking for their furry friend too. The connection that people have to their pets is the same connection that can get you that new lease because the prospect can see that you genuinely care about what it is that’s valuable to them. We’re giving you some ideas on how to harness the power of pet-friendly marketing tactics to show your prospects and residents that you care just as much for your four-legged residents as you do your two-legged.

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